Giving Life to Legacy Email Accounts
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- No Charges Until Your Next Billing Period
- Same Service + 24 Hour Support
- Email Services Starting @ $2.95/Month
SaveMyService is the only provider authorized to extend your email services. Learn More About How This Effects Your Email.
Giving Life to Legacy Email Accounts
Please note: There are individual pages dedicated to each of the services you currently have with Velocity, which will soon be discontinued. Visit each page for detailed instructions on how we can support you in smoothly transitioning to new services.
If you are currently receiving your email for free as part of an internet or other Velocity service, there will be a nominal yearly charge for your email service. More information will be sent to you when you fill out the sign-up form.
You will not be charged until you formally agree to our email services later in the transition process.
Your email will be automatically transitioned to us and you won’t need to pay for your service until your current billing cycle has ended.
SaveMyService is authorized to continue supporting you and your email.
By signing up you are ensuring your current email service will continue to work as it always has.
We are the only company authorized to continue supporting you and your email.
All your emails, folders, contacts, calendars, photos and other saved data will be transferred.
Your email will be transferred to our servers. Within the next 60 days, your current service provider will no longer support your current email address and service.
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Velocity Internet Services will be disconnected
The Benefits
Changing emails is a hassle, involving updates to contacts, downloading crucial documents and photos, and managing various online accounts tied to your old email. Not to mention the time-consuming process of setting up your email on all devices. But worry not! We're here to simplify things for you. Keep your current email seamlessly now and in the future.
Offering Extended Service To Internet Service Provider Emails
Did you know that some cable and internet providers offer email services as part of their plans? However, these services can change hands and be renamed, leaving you with outdated 'legacy' emails. While providers try their best to maintain these emails, it becomes increasingly challenging as their service offerings evolve.
That's where SaveMyService comes to the rescue!
Email Bundled as Part of Another Service
With the disconnection of ATM/DSL and other internet offerings, the bundles from Velocity will no longer be available. Your current email domain (ex. Usfamily.net) and mailbox is being transferred to SaveMyService so we can continue to provide email service for your current email address.
Because the bundle is no longer available, there will be a nominal annual charge $30.00 (basic email) to provide you with this service. By continuing to use your current email address, you will avoid needing to update all your internet accounts subscribed with your current email. Also, you will avoid any confusion and lost emails from others who communicate with you via your current address.
When you sign-up to continue your email with SaveMyService, we will contact you with information on when we will transfer your email service, including all your current emails and attachments in that email box. Also, we will include information for instructions on how to access your email in a new location. If you are using a local client, like Outlook, we will include instructions on where to access your email.
We will not charge the annual fee until your mailbox has been moved to the SaveMyService email platform.
Please see the Frequently Asked Questions (FAQ) section for more information.
Search through our FAQ's below, but if you can't find what you need, just reach out to us!
SaveMyService does not provide internet or phone services at this time. However, they have been consulting in the industry for over 25 years. With this experience, they can help you find the right service for your needs
SaveMyService is a new division of Exactpoint Technologies, a consultancy company working in the telecom industry for over fifteen years. The employees of SaveMyService each have over 25 years of experience working with Email, Internet, Phone Service, Hosting and DNS technologies. You can count on accountability and reliability in transitioning and supporting your services long-term.
SaveMyService has information on the SaveMyService site where you can review providers and service packages. If you sign-up for SaveMyService to help place your internet order, they can get the ball rolling by checking for your desired service in the requested provider’s area and confirming your order with you. Once you’ve confirmed, they will place your order and your new internet provider will be in touch with you to schedule installation.
“Voice over IP” (VoIP) refers to a technology that allows users to make phone calls over the internet, essentially using a broadband connection instead of traditional phone lines to transmit voice communication digitally; it stands for “Voice over Internet Protocol” and enables calls through a computer, smartphone, or dedicated VoIP phone, depending on the service provider. There are many reasons for it’s popularity. It is often cheaper than standard telephone service, can be bundled with your internet service, and can offer many more features, like voice mail and call forwarding, with software rather than additional devices.
The standard telephone service through a “twisted copper pair” has been the standard for many decades. However, advances in Internet and wireless technology has catapulted Voice over IP (VoIP) to be a better alternative. Unless you have some extreme requirements for “twisted pair” telephone service, like medical devices that only use standard telephone, we do recommend VoIP through your internet provider. SaveMyService can understand your requirements for voice services and recommend the current services that best meet your needs.
Currently your email box(s) is part of a product bundle. However, Vexus Fiber will no longer be offering email services and therefore not able to include in a bundle for free. Vexus Fiber is recommending SaveMyService to provide continued support for your current email box(s) since they are discontinuing email services beyond April 1st,2025. If you choose to establish an email address with an alternative service provider other than SaveMyService, you will no longer be able to use the email address you use today. Your email domain (examples: usfamily.net, nts-online.net) is being transferred to SaveMyService. If you would like to keep your current email address, you can sign up with SaveMyService. By opting in, you won’t need to inform anyone of a new email address and you won’t need to update your internet accounts (for example, Amazon, Netflix, WalMart, etc.) with your new address. You can sign up at savemyservice.com/vexus-email
Yes, there are free emails out there and you can get one. When you use a free email client like Google or Microsoft, they use the content of the emails you receive and send to feed their search algorithms. This drives individual accuracy in their online advertising business (Google Ads), however has a direct impact on privacy. How an individual feels about this email model differs, however, having a paid email account is a way to ensure your email content is not used for alternate business purposes.
Depending on your current products and pricing, you may see a nominal difference in price for the services you are paying for. For cases where you are receiving free services as part of a bundle, with your sign-up, we will be moving you to SaveMyService’s equivalent service for their standard price. For example, basic email is $2.50/month/address billed annually. Since your email service is no longer part of a bundle and now a la carte, SaveMyService needs to charge for the service.
Yes. Assuming you sign-up with SaveMyService, and once your current services scheduled for discontinuance are transferred, SaveMyService will have products available for you to transition other services as well.
Yes. Assuming you sign-up with SaveMyService, and once your current services scheduled for discontinuance are transferred, SaveMyService will have products available for you to transition other services as well.
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The business decision has been made to discontinue some of your technical services. In order to give you a path to continued service, your provider has recommended SaveMyService to help with your transition. As with any discontinuation, there must be a deadline. This date is May 1st, 2025 (Vexus customers) or May 15th, 2025 (Velocity customers). It will take time to transition your account, so please don’t delay your decision to keep your current services active with SaveMyService or by choosing a different service on your own.
Continue Your Service
Please enter your contact information and the services you would like to continue with us. We will contact you with more details when your services are ready to be transitioned to our platform. You will not be charged until your services are transitioned to our platform.
Please Review All Services Offerings You Would Like to Include Before Filling Out this Form.
Help Desk
Still have questions? We are here to make your transistion seamless and trouble free.