Experience a stress-free website transition with SaveMyService, your preferred partner. We work with your current domain and hosting provider, for a seamless transfer. Get started with SaveMyService today!
Please note: There are individual pages dedicated to each of the services you currently have with Vexus Fiber, which will soon be discontinued. Visit each page for detailed instructions on how we can support you in smoothly transitioning to new services.
/* -- The root styles must go in the element of the structure with the name "Card". --*/
.card-feature-61__wrapper {
counter-increment: item;
/* Styles and configuration of the outgoing card counter */
.card-feature-61:before {
/* You can remove the text “decimal-leading-zero” if you do not want the number to have a leading zero. */
content: counter(item, decimal-leading-zero);
font-size: var(--text-2xl);
font-weight: 700;
line-height: 1.2;
color: var(--dark);
}
}Search through our FAQ's below, but if you can't find what you need, just reach out to us!
You should have received an email communication from Vexus Fiber letting you know they are discontinuing some or all of your technical services due to changing business conditions. In the communication you have received from Vexus Fiber, they have referred you to SaveMyService so we can help you seamlessly transition your services. There are potentially two pieces for you to consider.
Vexus Fiber has made the business decision to discontinue some technical services. In order to give you a path to continued service, they have recommended SaveMyService to help with your transition. As with any discontinuation, there must be a deadline. This date is May 1st, 2025. It will take time to transition your account, so please don’t delay your decision to keep your current services active with SaveMyService or by choosing a different service on your own.
If you are paying for services your current provider are disconnecting, then you will need to either stop or adjust your automated payments to them for those discontinued services.
You can find a lot of information on the SaveMyService website. You can start with https://www.savemyservice.com/vexus-email and navigate the site and learn what we have there. If you have specific questions about our services and pricing that is not on the site already, you can context SaveMyService at info@savemyservice.com
For any service transitioned to SaveMyService for ongoing support, SaveMyService will honor the time left in your payment period. For example, if you paid for an annual email subscription at the end of December 2024 to cover 2025, SaveMyService will provide service for you through December of 2025 and invoice you for an annual payment due at the end of December 2025 to cover all of 2026.
SaveMyService does not keep your credit card data on-file. SaveMyService works with Stripe as a payment service provider who will manage your payments and payment information. Stripe is a well-known and trusted financial service provider with thousands of business customers like SaveMyService and millions of end-users like yourself.
Yes, electronic payments (ACH or Credit Card through Stripe) are recommended, but we (SaveMyService) will have an option where you can pay by check. However, there will be a check-handling processing fee.
Yes, SaveMyService works with Stripe to facilitate customer payments. Through Stripe, you can automate either ACH or credit card transactions for the amount and frequency that is appropriate. When you receive your first invoice from SaveMyService, you will have the option to set up an automated payment with Stripe.
SaveMyService has a number of telecom-based services that they offer now and will be expanding in the near future. Currently they are focused on transitioning your service on a like-for-like basis and give you the opportunity to explore additional services once your current services have been transitioned.
Yes. Assuming you sign-up with SaveMyService, and once your current services scheduled for discontinuance are transferred, SaveMyService will have products available for you to transition other services as well.
// open on link
document.addEventListener("DOMContentLoaded", function() {
// Remove the 'brx-open' class from both accordions
document.getElementById("end-of-life").classList.remove("brx-open");
document.getElementById("your-data").classList.remove("brx-open");
document.getElementById("service-stopping").classList.remove("brx-open");
});
// Scroll and open on link click
document.addEventListener("click", function(event) {
var targetId = event.target.getAttribute("href");
if (targetId && targetId.startsWith("#")) {
event.preventDefault();
var targetAccordion = document.querySelector(targetId);
if (targetAccordion) {
setTimeout(function() {
targetAccordion.classList.add("brx-open");
window.scrollTo({
top: targetAccordion.offsetTop,
behavior: 'smooth'
});
}, 100);
}
}
});document.addEventListener('DOMContentLoaded', function() {
// Replace with your specific filter class or ID
var defaultFilter = document.querySelector('#faq-filter'); // Adjust selector accordingly
var selectElement = defaultFilter.querySelector('select');
if (selectElement) {
// Set the value of the select element to the desired default option
selectElement.value = 'email'; // Replace 'your-value' with the value of the default filter
selectElement.dispatchEvent(new Event('change')); // Trigger the change event
}
});Continue Your Service
Please enter your contact information and the services you would like to continue with us. We will contact you with more details when your services are ready to be transitioned to our platform. You will not be charged until your services are transitioned to our platform.
Please Review All Services Offerings You Would Like to Include Before Filling Out this Form.
Help Desk
Still have questions? We are here to make your transistion seamless and trouble free.
