About SaveMYService
Learn More About Us
SaveMyService is a company designed to assist and service customers whose technology services are about to be disconnected. SaveMyService is a subsidiary of Exactpoint Technologies.
At SaveMyService, we work with providers of legacy technology services who no longer wish to provide these services to their customers. we work with these providers to transition their customers to different platforms. Where appropriate, SaveMyService extends these services for these customers or assists their customers to alternative solutions or service providers.
SaveMyService specializes in transitioning email hosting, domain and web hosting, Internet access, and VoIP services. As network providers transition their business, they no longer wish to support older technology or services that are not strategic to their business. That is where we play a key component to allowing you to either retain services or make it easy for you to transition to alternatives.
One example is that the legacy phone companies are positioning themselves to discontinue copper-based phone and Internet services. We work with you to locate alternative suppliers who can assist you and even help you place the orders to get you up and running.
In everything we do, we strive to make transitions and on-going technical services as easy as possible for affected customers.
Thank you for exploring our company and how we can help you. We look forward to a great relationship as we serve your technology transition and continuance needs.
The SaveMyService Team.
About Us
SaveMyService is a company designed to assist and service customers whose technology services are about to be disconnected. SaveMyService is a subsidiary of Exactpoint Technologies.
At SaveMyService, we work with providers of legacy technology services who no longer wish to provide these services to their customers. we work with these providers to transition their customers to different platforms. Where appropriate, SaveMyService extends these services for these customers or assists their customers to alternative solutions or service providers.
SaveMyService specializes in transitioning email hosting, domain and web hosting, Internet access, and VoIP services. As network providers transition their business, they no longer wish to support older technology or services that are not strategic to their business. That is where we play a key component to allowing you to either retain services or make it easy for you to transition to alternatives.
One example is that the legacy phone companies are positioning themselves to discontinue copper-based phone and Internet services. We work with you to locate alternative suppliers who can assist you and even help you place the orders to get you up and running.
In everything we do, we strive to make transitions and on-going technical services as easy as possible for affected customers.
Thank you for exploring our company and how we can help you. We look forward to a great relationship as we serve your technology transition and continuance needs.
The SaveMyService Team.
Frequently Asked Questions
Search through our FAQ's below, but if you can't find what you need, just reach out to us!
You should have received an email communication from Vexus Fiber letting you know they are discontinuing some or all of your technical services due to changing business conditions. In the communication you have received from Vexus Fiber, they have referred you to SaveMyService so we can help you seamlessly transition your services. There are potentially two pieces for you to consider.
- Email – Since your email is being discontinued, you may no longer be able to keep your current email address. Vexus has referred your email domain name to SaveMyService so we can continue to support your current email address if you choose to register with us. You can learn more about our email offerings on the SaveMyService website ( https://savemyservice.com/vexus-email )
- DNS and Web Hosting – Since your DNS and Web Hosting services are being discontinued, Vexus Fiber has referred you to SaveMyService so we can seamlessly transition and support your DNS and website hosting if you choose to register with us.
Vexus Fiber has made the business decision to discontinue some technical services. In order to give you a path to continued service, they have recommended SaveMyService to help with your transition. As with any discontinuation, there must be a deadline. This date is May 1st, 2025. It will take time to transition your account, so please don’t delay your decision to keep your current services active with SaveMyService or by choosing a different service on your own.
If you are paying for services your current provider are disconnecting, then you will need to either stop or adjust your automated payments to them for those discontinued services.
You can find a lot of information on the SaveMyService website. You can start with https://www.savemyservice.com/vexus-email and navigate the site and learn what we have there. If you have specific questions about our services and pricing that is not on the site already, you can context SaveMyService at info@savemyservice.com
For any service transitioned to SaveMyService for ongoing support, SaveMyService will honor the time left in your payment period. For example, if you paid for an annual email subscription at the end of December 2024 to cover 2025, SaveMyService will provide service for you through December of 2025 and invoice you for an annual payment due at the end of December 2025 to cover all of 2026.
SaveMyService does not keep your credit card data on-file. SaveMyService works with Stripe as a payment service provider who will manage your payments and payment information. Stripe is a well-known and trusted financial service provider with thousands of business customers like SaveMyService and millions of end-users like yourself.
Yes, electronic payments (ACH or Credit Card through Stripe) are recommended, but we (SaveMyService) will have an option where you can pay by check. However, there will be a check-handling processing fee.
Yes, SaveMyService works with Stripe to facilitate customer payments. Through Stripe, you can automate either ACH or credit card transactions for the amount and frequency that is appropriate. When you receive your first invoice from SaveMyService, you will have the option to set up an automated payment with Stripe.
SaveMyService has a number of telecom-based services that they offer now and will be expanding in the near future. Currently they are focused on transitioning your service on a like-for-like basis and give you the opportunity to explore additional services once your current services have been transitioned.
Yes. Assuming you sign-up with SaveMyService, and once your current services scheduled for discontinuance are transferred, SaveMyService will have products available for you to transition other services as well.
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